Word Finder - ombudsman

definition

An appointed official whose duty is to investigate complaints, generally on behalf of individuals such as consumers or taxpayers, against institutions such as companies and government departments.

definition

A designated internal mediator in an organization whose duty is to assist members with conflict resolution and other problems and to serve as an independent consultant to recommend changes to policies or procedures to improve organization effectiveness, efficiency, and humaneness.

In such cases the Ombudsman would normally advise the complainant to pursue his complaint further with the local NHS body.

He also said the ombudsman's report had found no impropriety but mal-administration from that committee as a whole.

In March 2005 the chief ombudsman issued his final decision on lead case E, upholding the complaint of the consumer in question.

The Ombudsman found that parts of the consultant's referral letter to social services were open to misinterpretation.

In 2004-5, the Law Society accepted the ombudsman 's recommendations in 96% of the cases.

On 22 January the Member referred the case to the Ombudsman.

I set out here the report of the Ombudsman's independent professional nursing assessor.

The Financial Ombudsman Service helps consumers resolve complaints about most personal finance matters.

Nine, support a more efficient dispute resolution service by appointing a more effective ombudsman.

Should there be an MSP filter or should people have a direct line to a Scottish parliamentary ombudsman?

In the event that no amicable agreement can be reached then an independent ombudsman may be sought to settle the matter.

You can complain to the local government ombudsman at any time.

September 2 10 years with Scottish Widows leaves saver £ 200 down Devastated saver appeals to financial ombudsman.

We have got the only prisons ombudsman that cannot take on any kind of staff complaint, not allowed.

In my last report, I suggested that thought be given to the introduction of a sector ombudsman scheme.

The ombudsman's remit was expanded in April 2004.

We have produced an adhesive window sticker that a firm can display to show it is covered by the Financial Ombudsman Service.

Victims who feel they have not been treated according to the code have the right to possible compensation through the office of the Ombudsman.

The Ombudsman is also useful for solving problems once the patient resides in a facility.

To locate the Ombudsman, call 1-800-677-1116 or visit eldercare.gov.

The National Long Term Care Ombudsman website offers an overview of the statewide long term care system, with a map to make it easy to click through for more information.